Shipping policy

temporary BLACK FRIDAY CONDITIONS :

Discount codes and Offer valid on orders of €50+ (calculated after the 10% discount, excluding shipping) till 30 November 2026. One free tote bag per order, per code . In the event of a return where the retained order value drops below €50, the tote bag must be returned in its original condition, or its retail value (€[XX]) will be deducted from your refund. Full T&Cs apply.

no combinations of discounts possible.

 

Shipping Policy

Processing Time Due to our sustainable production process, X collection Antwerp orders are processed within 1-10 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Times Once dispatched, delivery takes up to 10 business days depending on your location. International shipments may be subject to customs delays beyond our control.

Shipping Rates Shipping costs are calculated at checkout based on your location and order weight.

Belgium & Benelux Orders within Belgium and the Benelux region typically arrive faster than the maximum delivery window.

International Orders We ship worldwide. International orders may be subject to import duties and taxes, which are the responsibility of the customer.

Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number.

Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at info@xcollectionantwerp.com within 14 days of the expected delivery date.